About
Hi there! Welcome to Studio SMC! My name is Shontai Cross, and I’m a Licensed CT Based Independent Hair Artist, with 5 years of experience behind the chair. I am a Redken Specialist, and Keratin Complex & Brazilian Blowout certified. I specialize in custom colors, dimensional and lived-in hair, highlights, layered cuts & curly hair! My mission is to create hair that makes you feel confident, beautiful, and feeling like your best self, while always maintaining the health and integrity of your hair. Anyone & everyone is welcome in my chair. I look forward to seeing you soon! - ShontaiBusiness Hours
- Monday
- Closed
- Tuesday
- 10 AM - 6 PM
- Wednesday
- 9 AM - 4 PM
- Thursday
- 10 AM - 6 PM
- Friday
- 9 AM - 4 PM
- Saturday
- 8 AM - 2 PM
- Sunday
- Closed
Cancellation Policy
Deposits, Cancellations, No Shows, Payment & More:
Deposits: A $30 nonrefundable deposit is required for all chemical services. Deposits are applied toward your final balance and reserve your appointment time.
Cancellations: Your appointment time is reserved exclusively for you! To respect my time and other guests waiting for reservations, I kindly ask that you provide at least 48 hours’ notice if you need to cancel or reschedule. Reservations cancelled with less than 48 hours notice or no-shows will be charged 50% of the scheduled service that they are booked for with the card on file. Any no shows may be subject to no bookings in the future depending on the circumstance/situation.
Late Arrivals: Guests who arrive more than 15 minutes late may need to reschedule their appointment and will be subject to the 50% cancellation fee. If you are running late, please touch base with me! I’m super understanding and I know things happen.
Payment is due immediately upon completion of your service. Studio SMC accepts all major credit/debit cards and cash in exact change. Any services changed within 48 hours of your scheduled reservation may result in a 50% charge of the originally scheduled reservation.
By booking an appointment, you agree to all of these policies. This helps me cater to all guests fairly and efficiently. Thank you for respecting me, my time and small business! I look forward to having you in my space soon.
- Shontai